Who can I talk to?

Young people often seek counselling when they are going through difficult times and in need of support. This is normal.  Everybody experiences difficulties at one point or another and it’s important to talk to somebody about these problems. It could be to do with relationships, family conflicts, sadness, anger or a range of other issues.
Below is a list of free or low-cost services that can assist with confidential and unbiased advice on active ways to deal with life’s difficulties.



What: Individual counselling, mediation for families, and group work. Provided at home, in our office or at community venues.
Where: 185 Mount Dandenong Road, Croydon
Office hours: 9am-5pm Mon to Fri
Cost: $15-$50 negotiable according to income
Phone: 9724 2222


What: Provides counselling, group work and youth friendly medical services for young people and families experiencing or at risk of: Homelessness, depression, anxiety, social isolation, domestic violence, deteriorating family relationships, drug and alcohol, personal adjustment problems, and financial difficulties.
Where: 46 Warrandyte Rd, Ringwood
Office Hours: 9am-5pm Mon to Fri (After hours appointments also available)
Cost: Free
Phone:  9871 1800

Mullum Road Clinic

What: Psychological services and counselling for all ages, specific focus on adolescence and children. Several clinical and counselling psychologists practice at Mullum rd clinic with expertise in the areas of anxiety, stress related disorders, depression, behavioural disorders, school refusal, Asperger's and Autism, relationship difficulties, trauma, family breakdown, attachment issues, post-natal depression,and personality disorders.
Where: 67 Mullum Mullum rd, Ringwood, 3134
Hours: 9.00am - 7.00 pm Monday to Friday
          9.00 am - 1.00 pm Saturday
Cost: Affordable with Mental Health Care Plan from Doctor. Out of pocket expense between $20 and $60 depending on individual circumstances.
Phone:9879 5876

CatholicCare (formally Centacare Catholic Family Services)

What: Family and relationship counselling, family dispute resolution, pre-marriage education, individual counselling and school-refusal programs to support young people.
Where:  510-512 Whitehorse Road, Mitcham
Cost: Sliding scale depending on income
Phone: 9873 4344

Lifeworks – Bayswater

What: Counselling for relationship problems, family violence/abuse, men’s groups, women’s groups, pre-marriage education and other difficulties.
Where:  1/666 Mountain Hwy, Bayswater
Hours: Mon, Wed, Thurs 9am – 5pm; Tuesday 12.30pm – 8pm
Cost: Sliding scale depending on income. Minimum fee $30.
Phone: 8650 6200 or 1300 LifeWorks - 1300 543 396

Relationships Australia - Boronia

What: Relationships and family counselling. Individual counselling to do with relationships.
Where: 83 Boronia Road, Boronia VIC 3155
Office Hours: Mon: 9:00 am - 5:00 pm, Tues: 9:00 am - 8:00 pm, Wed: 9:00 am - 8:00 pm, Thurs: 9:00 am - 5:00 pm, Fri: 9:00 am - 5:00 pm
Cost: Sliding scale according to income
Phone:  9725 9964

Gamblers Help

What: Confidential counselling for people affected by gambling either personally or through family and friends.
Where: Eastern Access Community Health: 46 Warrandyte Rd, Ringwood
Office Hours: 9am-5pm Mon to Fri (After hours appointments also available)
Cost: free
Phone:  1300 131 973
Web: or

Karinya Counselling Centre

What: Professional counselling for individuals, couples and families experiencing crisis and trauma, family and relationship issues.
Where: 78 Cuthbert Street, Heathmont
Hours: 9am-5pm Mon to Fri (Day and evening counselling available by appointment.)
Cost: $65 for Individuals, $80 for Couples, $85 for Families per 55-minute session (Concession discounts also available)
Phone:  9738 1769

Further Help:

  • Kids Help Line 1800 55 1800
  • Lifeline 13 11 14
  • Gamblers Helpline 1800 156 789
  • ROK Financial Counselling 9894 1966
  • Road Trauma Support Team 1300 367 797
  • Eastern Centre Against Sexual Assault (24 hrs) 1800 806 292
  • Maroondah Youth Services 9298 4373

***You might also want to flick through the Yellow Pages (or visit for more counsellors in your area***


Abusive Relationships:

Have you experienced violence or abuse?

In some relationships a person might become physically, sexually or emotionally abusive towards you.  You do not have to put up with a violent or threatening situation.  No one has the right to make you feel scared, or to hurt you.  If you have experienced sexaul assault or abuse, it may help to talk to someone who understands what you are going through.  Remember that sexual abuse, or any type of abuse, is never your fault.  The services below are available for prompt and confidential advice and assistance.  Likewise, if you have a problem with your anger, hurting people you care about or causing fear in your girlfriend/boyfriend, family or peers there are services available to help you with your situation.

Eastern Centre Against Sexual Assault

What: Counselling, information, support and advocacy for young women and young men who have been sexually assaulted.  24 hour Crisis Care Unit for recent Sexual Assualts (up to 2 weeks).  Can also provide support and information for parents and friends of a person who has been sexually assaulted.
Where: 17 Ware Crescent, East Ringwood
Office Hours: Mon to Fri, 9am-5pm
Cost: Free
Phone: 9870 7330
           1800 806 292 (24 hour line)

Eastern Domestic Violence Service (Outreach)

What: Assistance for women and children who are or have been victims of family violence
Cost: Free
Hours: Mon to Fri, 9am-5pm
Phone: 9259 4200

Australian Childhood Foundation

What: Counselling for abused children up to 17 years old.
Where: 579 Whitehorse Road, Mitcham
Office Hours: Mon to Fri, 9am-5pm
Phone: 9874 3922

Men's Referral Service

What: Anonymous and confidential telephone service provided for men by men.  It provides a central point of contact for men who are wanting to stop their violent or abusive behaviour towards their family members, but are not sure how or where to go for advice.  Many women also call the Men's Referral Service seeking information and help for their male partner, husband, relative or friend.
Hours: Mon to Fri, 12noon-9pm
Phone: 9428 2899

Further Help:

  • Domestic Violence Outreach Service (Ringwood) 9870 5939
  • Child Protection Crisis Line (24 hrs; free call) 131 278
  • Women's Domestic Violence Crisis Service of Victoria (24 hr crisis support) 1800 015 188 or 9322 3555
  • Immigrant Women's Domestic Violence Service 9413 6500